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Recovery Manager for Exchange

Simplify and accelerate Exchange recovery and discovery. Recovery Manager for Exchange makes discovering and exporting business-critical Exchange data fast and easy, without requiring a dedicated recovery server. From a single console, you can find and retrieve message-level data from multiple sources in minutes and respond to disruptions 74% faster than native tools to quickly get users back up and running.
Simplify and accelerate Exchange recovery and discovery.
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Recovery Manager for Exchange

Discover, export and recover critical email data with Recovery Manager for Exchange 01:41
Exchange email recovery is critical to your business. Stakes are high, with organizations and executives mandated to produce electronic evidence quickly or face hefty fines. At the same time, users expect rapid delivery and message-level data recovery. To ensure your organization can meet these expectations, your Exchange discovery and recovery operations must be fast and efficient. Recover Manger for Exchange, with intelligent search, makes it possible.

Key Benefits

Federated search

Reduce response time by searching multiple email data sources simultaneously all from a single interface.

Intelligent search

Ensure a thorough and prompt response to a requests by searching number patterns or keywords using an Outlook-like search.

Comparison reporting

Quickly restore data from the source to the target and enable users and projects to get back on track.

Migration support

Quickly confirm what was migrated, recover data and resume the migration in the event of a power failure or system glitch. Search the source and target migration platforms and respond quickly if an investigation happens mid-migration. Streamline user access to historical email that was not migrated. Promptly respond to interruptions reducing costs of delays and risks to achieving milestones.

Task automation

Automate and schedule search and export of email data. To further automate critical tasks, use PowerShell to script additional options. You’ll be able to accelerate response to discovery requests and reduce organizational risk.

Export options

Export search results as .pst, .eml, .msg or .txt formats or to an Exchange on-premises or Exchange Online (Office 365) mailbox, archived mailbox, public folder or Archive Manager to ensure less disruption to IT resources and significantly reduce response time.

Backup software

Find and retrieve data from most third-party backup software, including NetVault, AppAssure and vRanger backups, as well as EMC NetWorker, IBM Tivoli, Microsoft Data Protection Manager, and Symantec Backup Exec and NetBackup.

Single interface. Multiple data sources

With a single interface, you can search multiple email data sources, including Office 365, on-premises mailboxes (and archives), public and personal folders (.pst), offline Exchange databases (.edb) and Archive Manager.

Comprehensive data search

Initiate a comprehensive search of message body, ID, headers, message classes, categories, deleted items, conversation threads and attachment type and content. Expand those search results to include all messages with the same sender, all messages with the same or similar subject or all related messages.

Specifications

Before installing Recovery Manager for Exchange 5.8.5, ensure that your system meets the following minimum hardware and software requirements.

  • Core Components (required)
  • Management Shell (optional)
  • Web Interface (optional)

This section provides system requirements for installing and running each of these components.

Core Components system requirements

Processor

1.4 GHz or faster Pentium or equivalent, x86 or x64 architecture.

Overall Memory (RAM)

512 MB or more recommended.

Hard disk space
  • x86 system
    • Full product installation, including the prerequisite software: 1.5 Gb of free disk space
    • Product installation when all the prerequisite software is already installed: 75 Mb of free disk space
  • x64 system
    • Full product installation, including the prerequisite software: 1.5 Gb of free disk space
    • Product installation when all the prerequisite software is already installed: 110 Mb of free disk space
Operating system

Your computer must run one of the following operating systems (32-bit or 64-bit edition):

  • Microsoft Windows Server 2019
  • Microsoft Windows Server 2016
  • Microsoft Windows 10 without Service Pack
  • Microsoft Windows 8.1 without Service Pack
  • Microsoft Windows 8 without Service Pack
  • Microsoft Windows Server 2012 R2 without Service Pack
  • Microsoft Windows Server 2012 without Service Pack
  • Microsoft Windows 7 without Service Pack or with Service Pack 1
  • Microsoft Windows Server 2008 R2 without Service Pack or with Service Pack 1
  • Microsoft Windows Server 2008 with Service Pack 1 or Service Pack 2
  • Microsoft Windows Vista with Service Pack 2

NOTE: Recovery Manager for Exchange does not support Terminal Services Application mode.

Screen resolution

1024 x 768 or higher

Microsoft .NET Framework
  • Microsoft .NET Framework 4.0
  • Microsoft .NET Framework 2.0

The latter is only required if the computer on which you plan to use Recovery Manager is running one of these operating systems:

  • Microsoft Windows Server 2003 with Service Pack 2
  • Microsoft Windows XP with Service Pack 3 (32-bit edition only)
Microsoft SQL Server

One of the following versions is required:

  • Microsoft SQL Server 2019 (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2017 (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2016 (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2014 (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2012, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2008 R2, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2008, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
  • Microsoft SQL Server 2005, with or without any Service Pack (Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
Microsoft Windows PowerShell

Microsoft Windows PowerShell 2.0

Microsoft Windows Installer

Microsoft Windows Installer 4.5

Microsoft Outlook

Your computer must have one of the following versions installed:

  • Microsoft Outlook 2016 (standalone installation)
  • Microsoft Outlook 2013
  • Microsoft Outlook 2010
  • Microsoft Outlook 2007 SP2 or later
  • Microsoft Outlook 2003

NOTE: Microsoft Outlook 2003 does not support Office 365. If you plan to use Recovery Manager for Exchange for working with data in Office 365, install Microsoft Outlook 2007 or later.

Microsoft Exchange Server

Supported versions of Microsoft Exchange Server:

  • Exchange Server 2019 CU 2, CU3, CU4, CU5, CU6
  • Exchange Server 2016 CU5, CU12, CU13, CU14, CU15, CU16, CU17
  • Exchange Server 2016 without service pack
  • Exchange Server 2013 CU22, CU23
  • Exchange Server 2013 without Service Pack or with Service Pack 1(offline Exchange Server 2013 databases are only supported when Recovery Manager for Exchange is installed on a computer running Windows Vista with Service Pack 2 or a later version of Windows)
  • Exchange Server 2010 without Service Pack or with SP1, SP2, or SP3
  • Exchange Server 2007 without SP or with SP1, SP2, or SP3

NOTE:

  • Recovery Manager for Exchange does not support Exchange Cached Mode. Before you start working with an online Exchange Server (for example, before registering Exchange mailboxes as storages), make sure that Exchange Server allows connections in non-Cached Exchange Mode.
  • To work with Exchange Server databases, Recovery Manager for Exchange requires several .dll files supplied with Microsoft Exchange Server. For detailed information about these files, see the Recovery Manager for Exchange User Guide.
  • To link Recovery Manager for Exchange to the required .dll files originating from Exchange Server 2013, 2010, 2007 or 2016 you must install Recovery Manager for Exchange on a computer running a 64- bit edition of Windows.
IBM Lotus Notes

In order to view, search, and restore Lotus Domino data with Recovery Manager for Exchange, your computer must have one of the following IBM Lotus Notes versions installed: 9.0, 8.5, 8.0, or 7.0

IBM Lotus Domino

Recovery Manager for Exchange supports the following versions of IBM Lotus Domino: 9.0, 8.5, 8.0, 7.0, 6.5, 6.0, 5.0, and 4.6

Archive Manager

Recovery Manager for Exchange supports the following versions of Archive Manager as source and target storage: 5.4, 5.5, 5.6,5.3, 5.2 and 5.0.

Recovery Manager for Active Directory

Recovery Manager for Exchange can integrate with Recovery Manager for Active Directory to restore mailbox user accounts from Active Directory backups. Recovery Manager for Exchange and Recovery Manager for Active Directory must be installed on the same computer.

Recovery Manager for Exchange components

Core Components

Microsoft Internet Information Server (IIS)

Microsoft Internet Information Services (IIS) 6.0, 7.0, 7.5, 8.0, or 8.5 must be installed on the Recovery Manager for Exchange computer.

IMPORTANT: On Windows Server 2003 or earlier, IIS must be running in the 32-bit mode. If your IIS is running in the 64-bit mode, the Recovery Manager for Exchange Setup configures it to run in the 32-mode. As a result, other applications using your IIS may stop functioning properly.

Microsoft Silverlight

Microsoft Silverlight 5 must be installed on the computer from which you want to access the Web Interface. If Silverlight is not installed, you will be prompted to install it when accessing the Web Interface for the first time.

Web browser

You can access the Web Interface by using Microsoft Internet Explorer 7.0 or later

Required Recovery Manager components

Core Components

Recovery Manager for Exchange 5.8.5 is upgradeable from version 5.6 or later.

Recovery Manager for Exchange can integrate with the below-listed backup software to extract and register Exchange Server databases from streaming (normal, incremental, and differential) backups created with these products. The next table also describes the conditions where Recovery Manager for Exchange can extract and register Exchange Server databases from VSS (Volume Shadow Copy Snapshot) backups created with particular backup software.

Supported backup software

 

Backup software
Version
VSS backups

Quest Rapid Recovery(legacy name: AppAssure)

5.3, 5.4, 6.0, 6.1.3, 6.2, 6.2.1, 6.3, 6.4

Not applicable

Quest NetVault Backup

8.6, 9.0, 9.1, 9.2, 10, 11, 11.1, 11.4, 11.4.5, 12, 12.0.1, 12.1, 12.2, 12.3, 12.4

VSS backups are supported via Exchange emulation if these conditions are true:

  • Backed Exchange is Exchange Server 2007, Exchange Server 2010 or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.

Quest vRanger (Standard and Pro)

5.3, 5.4, 5.5, 6.0, 6.1, 7.0, 7.1, 7.2, 7.3, 7.5, 7.5.1, 7.6.3, 7.6.5, 7.6.6, 7.7

Not applicable

CA BrightStor ARCserve (also known as CA ARCServeIT for Windows NT and CA BrightStor Enterprise Backup)

2000 (7.0), 9.0, 10.5, 11.0, 11.1, 11.1 SP1, 11.5, 11.5 SP1, 11.5 SP3, 11.5 SP4, 12.0, 12.0 SP1, 12.0 SP2, 12.5, 12.5 SP1, 15.0, 16.0, 16.0 SP1, 16.5

VSS backups are supported via Exchange emulation if these conditions are true:

  • Created with ARCserve Backup 11.5 SP4, 12.0, 12.0 SP1, 12.0 SP2, 12.5, 12.5 SP1, 15.0, 16.0, 16.0 SP1, or 16.5.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.

HP Data Protector

5.1, 5.5, 6.0, 6.1, 6.2, 7.0, 8.0, 8.1, 9.0

VSS backups are supported via Exchange emulation if these conditions are true:

  • Created with HP Data Protector 7.0, 8.0, 8.1 or 9.0.
  • Recovery Manager for Exchange computer is running the same version of Windows as the backed up Exchange Server

IBM Tivoli Storage Manager

5.1.1, 5.1.5, 5.2, 5.3, 5.4, 5.5, 6.1, 6.2, 6.3, 6.4, 7.1, 7.1.4

VSS backups are supported via Exchange Emulation if these conditions are true:

  • Created with Tivoli Storage Manager 6.2, 6.3, 6.4, 7.1 or 7.1.4
  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.

EMC NetWorker

6.0, 6.1, 6.2, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6, 8.0, 8.1, 8.2, 9.0, 9.1.1, 9.2.1

VSS backups are supported via Exchange emulation if these conditions are true:

  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same or a later version of Windows as the backed up Exchange Server.

Microsoft Windows Server Backup

Windows NT 4.0, Windows 2000, Windows Server 2000

VSS backups are not supported.

Microsoft Windows Server Backup

Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2016

VSS backups are supported via access to backup server.

Microsoft System Center Data Protection Manager

2007, 2007 with Feature Pack, 2007 SP1, 2010, 2012, 2012 SP1, 2012 R2

VSS backups are supported via access to backup server.

Symantec Backup Exec for Windows Servers

8.6, 8.6 SBS, 8.6 for WSA, 9.0, 9.1, 10.0, 10d (10.1), 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3 SP3, 2012, 2012 SP1, 2012 SP2, 2012 SP3, 2012 SP4, 2014

NOTE: Granular Restore Technology (GRT) backups are not supported.

VSS backups are supported via direct access if created with Backup Exec 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3

  • VSS backups are supported via Exchange emulation if these conditions are true: Created with Backup Exec 11d, 12.0, 12.5, 2010 (13), 2010 SP1, 2010 R2, 2010 R2 SP1, 2010 R3, 2010 R3 SP1, 2010 R3 SP3, 2012, 2012 SP1, or 2012 SP2
  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013.
  • Recovery Manager for Exchange computer is running the same version of Windows as the backed up Exchange Server.

NOTE: Recovery Manager for Exchange can register offline Exchange Server databases extracted from a snapshot backup with Backup Exec. For instructions, see the Recovery Manager for Exchange User Guide.

Symantec NetBackup

NetBackup DataCenter 4.0 V, 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9

VSS backups are notsupported.

 

NetBackup BusinesServer 4.5, 4.5 FP3, 4.5 FP4, 4.5 FP5, 4.5 FP6, 4.5 FP7, 4.5 FP8, 4.5 FP9, 4.5 MP1, 4.5 MP2, 4.5 MP3, 4.5 MP4, 4.5 MP5, 4.5 MP6, 4.5 MP7, 4.5 MP8, 4.5 MP9

VSS backups are not supported.

 

NetBackup Server or NetBackup Enterprise Server 5.0, 5.0 MP1, 5.0 MP2, 5.0 MP3, 5.0 MP4, 5.0 MP5, 5.0 MP6, 5.0 MP7, 5.1, 5.1 MP1, 5.1 MP2, 5.1 MP3, 5.1 MP4, 5.1 MP5, 5.1 MP6, 6.0, 6.0 MP1, 6.0 MP2, 6.0 MP3, 6.0 MP4, 6.0 MP5, 6.0 MP6, 6.0 MP7, 6.5.0, 6.5.1, 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 7.0.0, 7.0.1, 7.1.0, 7.5.0, 7.6.0, 7.7.0

7.5.0, 7.6.0 or 7.7.0.

VSS backups are supported via Exchange emulation if these conditions are true:

  • Created with NetBackup 6.5.2, 6.5.3, 6.5.4, 6.5.5, 6.5.6, 7.0.0, 7.0.1, 7.1.0, 7.5.0, 7.6.0 or 7.7.0
  • Backed up Exchange Server version is Exchange Server 2007, Exchange Server 2010, or Exchange Server 2013
  • Recovery Manager for Exchange computer is running the same version of Windows as the backed up Exchange Server.

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